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Monday, November 22
 

9:00am GMT

Registration, Refreshments and Networking
Monday November 22, 2021 9:00am - 10:00am GMT
Exhibition Hall

10:00am GMT

Welcome from the AHC
Speakers
avatar for Alexi Khajavi

Alexi Khajavi

Questex LLC
Alexi Khajavi is President of the Hospitality + Travel Group for Questex LLC. Khajavi, who brings more than 17 years of travel, hospitality and marketing and sales experience to his position, joined Questex in 2014 as senior managing director of Destination Develop, a new digital... Read More →
avatar for Jonathan Langston

Jonathan Langston

Co-Founder and Chair of the Advisory Board, The AHC
Jonathan is a renowned industry commentator who specialises in market demand, financial feasibility studies, strategic planning, and product development. He advises on a wide range of projects from the development of individual budget hotels to multi-component urban and leisure resorts... Read More →


Monday November 22, 2021 10:00am - 10:10am GMT
Vision Stage

10:10am GMT

Opening Keynote: Charting the Path to Recovery - Macro View of the UK Economy
What are the recovery prospects for the UK economy? What is the compounded impact of Covid and Brexit? Is the UK economy heading for a V-shaped recovery? Is the inflation rise going to be short-lived and will the interest rates follow on the upwards trajectory? Where are new growth opportunities? What are the implications for the hospitality sector?

Speakers
avatar for Vicky Pryce

Vicky Pryce

Chief Economic Adviser, Centre for Economics and Business Research (CEBR)
Vicky Pryce is Chief Economic Adviser and a board member at the Centre for Economics and Business Research (CEBR). She was previously Director-General for Economics at the Department for Business, Innovation and Skills (BIS) and Joint Head of the UK Government Economic Service. Before... Read More →


Monday November 22, 2021 10:10am - 10:30am GMT
Vision Stage

10:30am GMT

Decoding the Revenue Data
Comprehensive analysis of industry revenue data and market trends to help hoteliers to navigate uncharted territory and make informed decisions.

Speakers
avatar for Thomas Emanuel

Thomas Emanuel

Director, STR
Thomas Emanuel a Director at STR. He is based in London, and leads a team focused on driving business with Industry Partners.He has spent his entire career in the hospitality industry, beginning in 2000 with Miki Travel, before joining Hyatt Hotel & Resorts, where he gained experience... Read More →


Monday November 22, 2021 10:30am - 10:45am GMT
Vision Stage

10:45am GMT

Profit & Pricing
With owners scrutinising returns profit is uppermost in operators' minds as investors seek to maximise returns from all revenue-generating space coupled with close cost control and new-found efficiencies.

Speakers
avatar for Michael Grove

Michael Grove

Chief Operating Officer, HotStats
Michael is a Chief Operating Officer at Hotstats. Hotstats provide monthly P&L benchmarking for the hotel industry, collecting detailed financial data from over 5,000 hotels worldwide from over 100 brands and independent hotels, and provides over 550 different KPIs covering all operating... Read More →
avatar for Joe Stather

Joe Stather

Director, OPRE, Hotels, CBRE Hotels
Joe joined CBRE in 2014 and is a Director in the Operational Real Estate team, with a focus on the Hotel sector. He has a first-class BSc from the University of Surrey in International Tourism and Hospitality Management and achieved a distinction in his MSc in Real Estate at the University... Read More →


Monday November 22, 2021 10:45am - 11:00am GMT
Vision Stage

11:00am GMT

Accelerating Re-birth of UK Travel & Hospitality
How to avoid the perfect storm driven by the double whammy of the pandemic and Brexit: the exodus of labour, inflation, breakdown of supply chains, ever-changing government rules and the end of the support programmes? What's required to lead through? How to tackle the staffing crisis? How to restore the backbone of the UK economy and boost the recovery of the travel and hospitality industry?

Speakers
avatar for Sean Worker

Sean Worker

Managing Director & Principal, T5 Strategies & The Adapters Business Architects & Advisors
T5 Strategies is a leading international advisory firm, specializing in the Travel and Hospitality sector. With a deep expertise in service-oriented technology platforms, the T5 Team assists businesses in the CoLiving, Co-Working, Hotels, Hostels, Vacation Rentals, Franchising, property... Read More →
avatar for Kate Nicholls

Kate Nicholls

CEO, UK Hospitality
 Kate Nicholls is CEO of UKHospitality, the powerful voice representing the broad hospitality sector, having previously worked as CEO and Strategic Affairs Director of the ALMR.  In July 2019, Kate was appointed Chair of the Tourism Alliance, the membership organisation... Read More →
avatar for Stephen Cassidy

Stephen Cassidy

Senior Vice President & Managing Director UK, Ireland & Israel, Hilton
Steve Cassidy is Senior Vice President & Managing Director, UK, Ireland and Israel for Hilton, and is responsible for the company’s multi-brand 150 strong portfolio across the British Isles. He joined Hilton’s revenue management team in 2009, moving into hotel operations in September... Read More →
avatar for Marc	Crothall

Marc Crothall

CEO, Scottish Tourism Alliance
Marc Crothall, is 58 years young and started his working life in tourism, leisure, and hospitality industry at the age of 17He has held many front- line senior management and executive positions across various sectors of the tourism, hospitality, and leisure industry in different... Read More →


Monday November 22, 2021 11:00am - 11:40am GMT
Vision Stage

11:40am GMT

Refreshments and Networking Break
Monday November 22, 2021 11:40am - 12:10pm GMT
Exhibition Hall

12:15pm GMT

Windfall or Shortfall? Hotel Investment Outlook
There was money galore raised for distressed assets but has all this hopeful capital found a home? Has the market presented bargains or runts of the litter? What to do with all that 'dry powder' and where are the investment opportunities? How are ESG considerations affecting investment decisions? What is the outlook for UK hotel investment?

Speakers
avatar for Pippa Harrison

Pippa Harrison

Director – Head of Hotels Capital Market, Avison Young
Pippa Harrison has 20 years of post-qualified experience as a Chartered Surveyor. She joined Avison Young in December 2017 as an Investment Director in the Alternatives Investment Team and is now Head of Hotel Capital Markets, based in London. Pippa has extensive experience in hotels... Read More →
avatar for Neil Kirk

Neil Kirk

COO, L+R Hotels
Neil joined L&R Hotels in 2020 and currently oversees European and UK acquisitions as well as firm-wide Asset Management for owned and operated hotelsPreviously, Neil was a Director at Westmont Hospitality Group, and oversaw all transactional activity as well being involved in asset... Read More →
avatar for Guy Pasley-Tyler

Guy Pasley-Tyler

Director, Portfolio & Fund Management, Archer Hotel Capital BV
avatar for Matt Lederer

Matt Lederer

Hotel Acquisitions Director, Castleforge Partners
Matt Lederer is Hotel Acquisitions Director at Castleforge Partners, focussed on broadening the firm’s portfolio from investment in residential and office property to hotels. Castleforge Partners is a private equity real estate investment firm based in London, UK that has invested... Read More →
avatar for Lily Wecker

Lily Wecker

Vice President, Investment and Head of Hotel Portfolio Realisation, Zetland Capital Partners
Lily is a Vice President in Investment and Head of Hotel Portfolio Realisation at Zetland Capital Partners, a London-based special situations fund that invests across Europe. Lily oversees hotel acquisitions and asset management activities. Previously, Lily was an Engagement Manager... Read More →


Monday November 22, 2021 12:15pm - 1:00pm GMT
Vision Stage

1:00pm GMT

Lunch and Networking
Monday November 22, 2021 1:00pm - 2:30pm GMT
Exhibition Hall

1:30pm GMT

Lunch & Learn Round Tables
Discuss your biggest pain points in an informal and supportive setting and find solutions and ideas from your peers. Each table is curated by the industry expert. Roam the room and join any table at any time. Participate or observe - the choice is yours.

From Intention to Retention: Making Future Demand Real
We all know that travel is recovering, with the world opening up slowly and vaccine certificates being issued for international travel – the intent to travel is surging. The question that remains unanswered is how you convert this intent to booking- and drive retention. How can hospitality get control across all channels of acquisition to access untapped demand while keeping the cost of acquisition in check?
Chair: Jacqueline Reid, Associate Vice President - Sales - UK, Ireland, Iceland, Portugal and Brazil, RateGain

Hotel Revenue Management for a New Generation – How Covid Has Fast-tracked a Long-overdue Change?
The need for automation and strategic knowledge regarding the revenue mix of a hotel has become critical to navigate these unstable times. Fast reactions and leveraging on forward demand data are key to success. Using historical data or traditional algorithms for setting your pricing is not relevant anymore and will not have you dominating your Benchmark.
What are the future requirements for successful revenue and yield management? What are the technological changes happening right now? Join HotelPartner, the leading Revenue services provider in Europe, in this discussion. 
Chair: Florian Augustin, Chief Commercial Officer, HotelPartner

Wellness and Sustainability: Embracing Hospitality Spaces with Purpose
Sustainable living is good not only for the planet but for our sense of well-being too. How and where we live, work and stay have changed rapidly. How to design and build for the lifestyle with new priorities? How to create environmental wellbeing and reduce stress levels through natural materials? How to bring the outdoors indoors? And how to do it in a cost-effective way?
Chair: Joey Goei-Jones, Design Director, GDC Interiors

Driving Direct Hotel Bookings
Over many years, online travel agents have been eroding the bottom line of the hospitality industry. Add this to an already squeezed budget as a result of increased staffing costs and general expenses, particularly as a result of the Covid-19 pandemic, many hoteliers are seeing smaller and smaller profit margins.
But how do we reverse this? The answer… drive more direct hotel bookings and regain control of your hotel booking system. Join Profitroom’s Rachel Parker to discuss the best strategies you can put in place to increase your direct bookings.
Chair: Rachel Parker, Business Development Manager, Profitroom

Speakers
avatar for Rachel	Parker

Rachel Parker

Business Development Manager, Profitroom
As a UK Business Development Manager, Rachel works to identify hotels that could benefit by becoming a Profitroom hotel partner. With a strong background in revenue management across multiple hotels in the South West of England, Rachel is ideally suited to help hoteliers regain control... Read More →
avatar for Jacqueline Reid

Jacqueline Reid

RateGain, Associate Vice President - Sales - UK, Ireland, Iceland, Portugal and Brazil
avatar for Florian Augustin

Florian Augustin

Chief Commercial Officer, HotelPartner
Florian has a great passion for the travel industry and over 8 years of experience with various chains such as Raffles Hotels, Luxury Collection, Ritz-Carlton, and Do & Co. Before joining HotelPartner, Florian worked in the independent hotel sector as a commercial director and had... Read More →
avatar for Joey Goei-Jones

Joey Goei-Jones

Design Director, GDC Interiors
Joey Goei-Jones is a passionate hotel design specialist, who has been involved in over 40 hotel projects.  Her previous experience working for leading hotel groups, such as Accor, equips her with the ability to balance operational requirements with the need for unique design.  She... Read More →


Monday November 22, 2021 1:30pm - 2:15pm GMT
Exhibition Hall

2:30pm GMT

Pivot! Rethinking Business Models and Growth Strategies
Now that the dust has settled, what has transpired? What has fundamentally changed in the hotel business? How are the hospitality leaders steering through? How have the business models changed, and how have the mindsets change? What projects were put on steroids and what - on hibernation? Panellists reflect and strategise

Speakers
avatar for Hubert Viriot

Hubert Viriot

CEO, Yotel
Hubert Viriot joined YOTEL in May 2014 to roll out an aggressive growth strategy targeting key city centres and international airports in Asia, Europe, the Middle East and North America. Prior to his appointment as the CEO of YOTEL, Hubert was CEO of Raimon Land PLC, a leading real... Read More →
avatar for Nicholas Northam

Nicholas Northam

Executive Vice President - International, Interstate
Nicholas Northam is Executive Vice President for Interstate Hotels & Resorts. He is responsible for over 120 hotels in the UK, Ireland, Continental Europe, Russia and CIS. With more than 40 years’ experience in the hospitality industry, Nicholas plays a pivotal role in the company’s... Read More →
avatar for Chris Dexter

Chris Dexter

CEO, Kew Green
Prior to joining Kew Green Hotels and its parent company, China Tourism Group (CTG), Chris was Vice President of Operations, Wyndham Hotels and Resorts, South East Asia and the Pacific Rim based in Singapore and formerly Vice President of Operations for Wyndham Grand Plaza Royale... Read More →
avatar for Camil Yazbeck

Camil Yazbeck

Senior Vice President, Head of Development - Northern Europe, Accor
Camil Yazbeck leads the development of Accor’s diversified brand portfolio throughout Northern Europe, reinforcing Accor’s #1 position by increasing development across Europe.Northern Europe is one of Accor’s largest regions, comprising 1,100 hotels and 156,000 rooms located... Read More →


Monday November 22, 2021 2:30pm - 3:15pm GMT
Vision Stage

3:15pm GMT

Rebalancing the 3 Ps: People, Planet, Profit
These inspiring leaders share how they prioritise investments to put people and the planet first and how can they achieve better performance out of it.How can the industry sustainably balance the ultimate responsibility for the planet with profitability now? How to align benchmarks with aspirational ESG targets? What initiatives are getting accelerated? What is the new strategic approach to tackle staffing, re-skilling and people's wellbeing? What are the new criteria for selecting the right partners across the entire supply chain?

Speakers
avatar for Ufi	Ibrahim

Ufi Ibrahim

CEO, Energy & Environment Alliance
Ufi Ibrahim is Founder and Chief Executive of the Energy and Environment Alliance (EEA), the not-for-profit coalition of hospitality sector leaders, which is establishing robust environmental, social and governance (ESG) standards for designing, building, and managing hotels.Previously... Read More →
avatar for Satya Anand

Satya Anand

President, EMEA, Marriott International
Satya Anand was appointed President of Europe, Middle East & Africa of Marriott International in September 2020. Mr. Anand joined Marriott in 1988 and most recently served as Chief Operations Officer, Luxury & Southern Europe and Global Design EMEA from July 2016. Other key positions... Read More →
avatar for Dimitris Manikis

Dimitris Manikis

President & MD EMEA, Wyndham Hotels & Resorts
Dimitris Manikis was appointed President and Managing Director for EMEA in April 2018.In his current role as President of EMEA, he is responsible for the development of all of Wyndham Hotels & Resorts’ brands in the EMEA region as well as maximising the performance of all new and... Read More →
avatar for Karin Sheppard

Karin Sheppard

SVP & MD Europe, IHG
Karin Sheppard has worked for InterContinental Hotels Group for 20 years. She is currently IHG’s Managing Director for Europe, responsible for driving the performance, sustainable growth and reputation of IHG’s European business. Karin oversees more than 750 franchised and managed... Read More →


Monday November 22, 2021 3:15pm - 4:00pm GMT
Vision Stage

4:00pm GMT

Refreshments and Networking Break
Monday November 22, 2021 4:00pm - 4:30pm GMT
Vision Stage

4:30pm GMT

Inventing Opportunity in a Transforming Market
According to the old adage, every crisis is an opportunity. How did hospitality deep-thinkers, visionaries and firebrands innovate their way out of the pandemic? Hear inspiring stories of resilience, creativity, and new beginnings over the past 18 months. Join them on the road untravelled.

16.30 – 16.45  K.I.S.S. – A Handy Acronym in a World of Complexity - Ben Martin, Global Director of Hospitality Advisory Services, HKS
16.45 – 17.00 House of Gods, We Don’t Do Hotels! - Mike Baxter, CEO & Co-founder, House of Gods
17.00 – 17.15 Trinity Hospitality GroupTM – a New Platform for a New Paradigm - Nevius Glussi, CEO, Trinity Hospitality Group
17.15 – 17.30 Q&A hosted by Jonathan Langston

Speakers
avatar for Jonathan Langston

Jonathan Langston

Co-Founder and Chair of the Advisory Board, The AHC
Jonathan is a renowned industry commentator who specialises in market demand, financial feasibility studies, strategic planning, and product development. He advises on a wide range of projects from the development of individual budget hotels to multi-component urban and leisure resorts... Read More →
avatar for Ben Martin

Ben Martin

Global Director of Hospitality Advisory Services, HKS
Ben Martin has a considerable catalogue of experience as a consultant focusing on real estate economics, with a particular emphasis on resorts, residential, leisure and mixed-use development. He has completed projects across a broad range of countries in Europe, Central Asia, the... Read More →
avatar for Mike  Baxter

Mike Baxter

CEO, House of Gods Hotels
Mike is a serial entrepreneur with a passion for creating beautiful spaces and magical experiences.From an early age, Mike was the kid at school selling tickets to discos and at the grand age of 22 he opened his first nightclub and bar.In 2015 Mike and his brother Ross built and opened... Read More →
avatar for Nevius Glussi

Nevius Glussi

CEO, Trinity Hospitality Group
An investment and development expert, Nevius is a real estate specialist, specifically within the luxury hospitality sector across developed and emerging markets. Currently the CEO of a new hotel investment platform, Trinity Hospitality Group, ('THG'). The company, in joint venture... Read More →


Monday November 22, 2021 4:30pm - 5:30pm GMT
Vision Stage

5:30pm GMT

Closing remarks
Monday November 22, 2021 5:30pm - 5:35pm GMT
Vision Stage

5:30pm GMT

The AHC Drinks reception
The AHC drinks reception will take place at https://www.societymanchester.com/ and we'll be offering a range of delicious street food tasters along with drinks and entertainment.

Monday November 22, 2021 5:30pm - 7:00pm GMT
Society Manchester 100 BARBIROLLI SQUARE MANCHESTER M2 3BD

9:00pm GMT

After Party and Hotel Tours hosted by YOTEL
Pre-registration required. Limited tickets remaining. Email ahc@eventbooking.uk.com to confirm your place.





Monday November 22, 2021 9:00pm - Tuesday November 23, 2021 12:00am GMT
YOTEL Manchester

10:00pm GMT

After Party hosted by IHG
This event is now fully booked, only pre-registered delegates will be able to attend.


Monday November 22, 2021 10:00pm - Tuesday November 23, 2021 12:00am GMT
Kimpton Clocktower Hotel
 
Tuesday, November 23
 

8:00am GMT

Investors Council - by invitation only
Tuesday November 23, 2021 8:00am - 9:00am GMT
Exchange 1

8:00am GMT

9:00am GMT

Inside Out, On the Ground - Re-thinking Hotel Operations
What does running a hotel looks like now? How did the priorities get re-adjusted? How has the approach to managing people changed? Where are operating efficiencies today? What has the quiet period allowed to achieve? How to transform a hotel into a local community hub?

Speakers
avatar for Robert Crook

Robert Crook

Hotel Advisor
Robert is a 40 year Hospitality Industry professional, spending the early part of his career working in hotel operations, hotel general management and franchising with IHG. For 17 years he focused on the “White Label” independent hotel management company sector with Chardon Management... Read More →
avatar for Michael Coletta

Michael Coletta

Managing Director, Langdale Leisure
Michael was appointed as Managing Director of Langdale Leisure Limited, a subsidiary of Langdale Owners plc, on 1 August 2020, having previously worked for Hilton for 27 years and serving as a Non-Executive Director of Langdale Owners plc since 2007.The Langdale Estate can be found... Read More →
avatar for Liutauras Vaitkevicius

Liutauras Vaitkevicius

Managing Director, Zetter Hotel Group
Throughout his career, Liutauras has worked across numerous brands within UK and Internationally. Making change and repositioning his specialty, he holds a wide range of operational and commercial skills, which he has built across a variety of roles within a wide range of organisations... Read More →
avatar for Paul Bayliss

Paul Bayliss

General Manager, Hotel Brooklyn
Cornell University Graduate and opening General Manager for The Hotel Brooklyn portfolio. Multi award winning Hotelier: Cateys 2021 Hotel of the Year (Accessibility), Greater Manchester Business person of the Year 2021, Independent Hotelier of the Year UK 2017, Hotel of the Year Scotland... Read More →
avatar for Lynn Hood

Lynn Hood

Chief Operating Officer, Focus Hotels Management
A senior hospitality professional with significant knowledge of hotel operations, revenue generation, sales, marketing and IT. Before joining Focus Hotel management, recent experience has included performing a consultancy role specialising in business turnaround and change management... Read More →


Tuesday November 23, 2021 9:00am - 9:45am GMT
Collaboration Stage

9:00am GMT

Unpacked: New Travel Demand and Guest Experiences
Leisure and business customers now expect experiences, not just stays. Staycations, vaxications, glamping, bleisure, revenge travel fuel the tourism surge now but how to capture new guests in the long run? What are the shifting demand drivers and how can hospitality companies cater to locals and globetrotters alike? What online and offline services elevate customer experience from the first click to check-out? How are ESG-conscious customers drive the travel industry change for the better?

Speakers
avatar for Patrick Whyte

Patrick Whyte

Editor-in-Chief, Hospitality Insights
avatar for Deirdre  Wells OBE

Deirdre Wells OBE

CEO, Visit Kent
Deirdre Wells OBE was appointed as CEO of Visit Kent in September 2018. Deirdre is also CEO of Go to Places, an organisation created by the company, to deliver services to partners outside, and in partnership with Kent, including the Big Weekend and a number of national tourism projects... Read More →
avatar for Asli Kutlucan

Asli Kutlucan

Chief Development Officer, Cycas Hospitality
Asli brings over 20 years of working in hospitality to Cycas, as well as a range of skills and experiences developed in places as far afield as Turkey, the United States of America, Europe and Africa. This geographical spread combines with a rich and varied range of expertise to create... Read More →
avatar for Stuart Booth

Stuart Booth

Director of Sales, UK & Ireland, BCV, A RateGain Company
Stuart has been part of the UK and European hospitality market for fourteen years, with varied experience in hotel technology & SaaS. His roles have included customer success, yield management and sales and marketing, focusing on building strong partner relationships, revenue growth... Read More →
avatar for Jon Colley

Jon Colley

Executive VP of Acquisitions & Development, PPHE Hotel Group
PPHE Hotel Group is an international hospitality real estate company, with a £1.7 billion portfolio of prime freehold and long leasehold hospitality assets across Europe. The Group's guiding principle is to generate attractive returns from operations and long-term capital appreciation.As... Read More →


Tuesday November 23, 2021 9:00am - 9:45am GMT
Innovation Stage

9:00am GMT

Rebuilding Strategies for Innovative Real Estate Ventures
Leading brands share their vision to future-prove innovative real estate concepts. What their top priorities are? Which asset classes are investors and owners betting on to hedge their portfolios? Which locations have proved to be the safest bet? What creative investment models have emerged? Where do they see lasting changes for the hotels and adjacent sectors? What will drive recovery and growth?

Speakers
avatar for Jonathan Lee Jones

Jonathan Lee Jones

Investment Director, Ennismore
avatar for Rebecca	Shafran

Rebecca Shafran

Alternative Markets Research Associate Director, BNP Paribas Real Estate
Rebecca has 16 years’ experience in all sectors of real estate research and data analytics. The last 5 years she has had a particular focus on operational residential markets. At BNP Paribas Real Estate she works closely with the market teams supporting them with location and affordability... Read More →
avatar for Adi Hodzic

Adi Hodzic

Managing Director, Dean Street Developments Ltd
An accomplished Property Developer and Investor with over 20 years’ experience leading successful acquisitions and development deals within the property and hospitality industry with focus on limited service branded hotels and unbranded hotels across UK.
avatar for Peter Tisdale

Peter Tisdale

CEO, THAT Group
Under the leadership of Peter Tisdale, THAT group has completed multi million-pound projects on the South coast including the Hilton Bournemouth, Hampton by Hilton hotels in Torquay and Bournemouth and the development of the co working and serviced office brand, THIS Workspace, alongside... Read More →
avatar for Tom Brooks

Tom Brooks

CEO, Yon Living
Tom Brooks is a serial entrepreneur with a passion for building fast-growth startups. He sold his first business called Mopp to a U.S. competitor in a multi-million dollar deal, less than 3 years after launch. He then went on to raise $20M to build Elder, a mission-driven marketplace... Read More →


Tuesday November 23, 2021 9:00am - 9:45am GMT
Transformation Stage

9:00am GMT

Relationship Status: It's Complicated. Realigning the owner, operator and brand.
Hotel owners, operators and brands are making big changes as they look ahead to recovery and re-evaluate strategies. How to align the interests of real estate owners and investors with those of operators and brands? How has the value of the brand changed?
What alternative agreements bring value to the owners who didn’t see the uptick in good times but took the hit in bad times?
How to improve communications and make things more efficient between all stakeholders?


Speakers
avatar for Malcolm Kerr

Malcolm Kerr

Managing Director, Horwath HTL UK
A veteran hospitality professional who, over three decades, has provided planning and development support to numerous hotel owners and operators in the UK and worldwide – creating and executing strategies to enhance business profit and value.As Managing Director of Horwath HTL (UK... Read More →
avatar for Luc Boschmans

Luc Boschmans

Managing Director, Tristan Capital
Luc oversees the hospitality investments on behalf of Tristan’s funds, bringing 24 years of experience in the European hotel industry,Previously, Luc worked for 10 years at Archer Hotel Capital and its successor, Host Hotels & Resorts, as a Director in charge of the asset management... Read More →
avatar for David  Kellett

David Kellett

Senior Director, Hotel Transactions, Invesco Real Estate
David Kellett is a Senior Director of Hotel Transactions for the Hotel Fund Management team at Invesco Real Estate (IRE), a dedicated specialist team who manage IRE’s investment in the hotel real estate sector. Kellett has 19 years of transaction experience, which has focused on... Read More →
avatar for Rustom Vickers

Rustom Vickers

Head of Development, EMEA, Choice Hotels
Rustom Vickers joined Choice Hotels in May as Head of Development, Europe Middle East & Africa. He brings 20+ years of diversified experience in hospitality & real estate. Having been all sides of the business; from operations to consulting and from real estate ownership (development... Read More →
avatar for Philip Lassman

Philip Lassman

Vice President Development Northern Europe (UK&I, Benelux & Nordics)), Accor
Philip Lassman leads the Development Team across UK&I, Benelux and Nordics for Accor. Today Accor has 17 brands in Northern Europe, from ibis budget to Fairmont, and a pipeline of new brands including Greet and Raffles. Across the region Accor has a network of over 400 hotels and... Read More →


Tuesday November 23, 2021 9:00am - 9:45am GMT
Vision Stage

9:45am GMT

Break
Tuesday November 23, 2021 9:45am - 10:15am GMT
Exhibition Hall

10:15am GMT

The Student Hotel & Rufus Leonard Case Study: Scaling-up to Deliver the Complete Connected Community
Framed by the latest GenZ research, Mark Liversidge and Laurence Parkes share how they created a blueprint for The Student Hotel’s (TSH) industry-leading digital experience. How this connects community, purpose, and profit. Plus, how it’s impacting direct bookings and TSH’s global hypergrowth ambition. TSH is an urban regenerator, partnering with cities, development agencies and academic institutions to bring vibrant new communities into the heart of cities. Its buildings are globally award-winning. Its products are defining a new hybrid hospitality operating model. And, its digital experience is creating an exciting new path for scalability and speed to market.

Speakers
avatar for Laurence Parkes

Laurence Parkes

CEO, Rufus Leonard
Laurence Parkes is CEO of the award-winning, independent design and technology agency, Rufus Leonard.Laurence is a leading industry voice in the thriving independent agency community and supports the sector’s agenda as Co-chair of the Alliance of Independent Agencies. Laurence is... Read More →
avatar for Mark Liversidge

Mark Liversidge

Chief Digital, Technology & Experience Officer, The Student Hotel
Mark Liversidge is Chief Digital, Technology and Experience Officer for The Student Hotel (TSH), where he oversees the hybrid hospitality group’s digital transformation with a view to create meaningful connections, personalised experiences and business opportunities in a hybrid-space... Read More →


Tuesday November 23, 2021 10:15am - 10:25am GMT
Transformation Stage

10:15am GMT

Reshaping Hotel Lending: Creative Financing Models
What lenders are looking for now? Where do they see long-term value? What banks’ position is, what alternative financing companies’ position is? How to secure funding from traditional lenders for CAPEX projects, cash flow and refinancing? How to put together capital stacks and secure the right sponsors? What are the alternative financing structures?

Speakers
avatar for Andrew Harrington

Andrew Harrington

Partner, AHV Associates
AHV Associates LLP is an investment banking boutique based in Mayfair, London focussed mainly on hospitality and specialising in advising privately owned businesses in capital raising and M&A. Andrew co-founded AHV Associates in 2001.Andrew started in investment banking at Barclays... Read More →
avatar for Patrick Grant

Patrick Grant

Partner & Head of Origination, Real Estate, Alpha Real Capital
avatar for William Kirkpatrick

William Kirkpatrick

Head of Hotels, Gerald Eve
Head of Hotels and Extended Stay team at Gerald Eve, the largest independent hotel advisory team in the UK and Europe. I have specialised solely in the hotel and extended stay (aparthotels and serviced apartments) sectors for over 20 years, working with funds, operators, banks and... Read More →
avatar for Alastair Carmichael

Alastair Carmichael

Investment Director, HB Titan
Alastair leads HB Titan’s lending and investment activity in the UK & Europe.He has 13 years of experience in real estate finance and investment, from a principal, advisor, and lender perspective as well as across real estate restructuring and insolvency.Prior to joining HB Titan... Read More →
avatar for Tim Helliwell

Tim Helliwell

Director, International Corporate Banking, Barclays


Tuesday November 23, 2021 10:15am - 11:00am GMT
Collaboration Stage

10:15am GMT

Beyond Room – Unlocking New Revenue Opportunities
Call it sweating the assets, call it space-as-a-service, the bottom line is that the rise of non-guest and non-room revenue streams is here to stay. What added services will power the demand? What services can provide recurrent revenue? How to re-build the F&B offering for long-term returns? How to capitalise on WFA and workspitality trends? How to create new demand not reliant on travel? What other sources are still untapped?

Speakers
avatar for Jamie	Blackmore

Jamie Blackmore

Managing Director, REVENAGE
avatar for Matt Corrall

Matt Corrall

Creative Director, White Rabbit Projects
avatar for Daniel	 Gidney

Daniel Gidney

CEO, Lancashire County Cricket Club, Emirates Old Trafford
Daniel Gidney is a rare breed of venue leader that has overseen international football, rugby, and cricket. A sports industry CEO for 15 years now, Daniel joined Lancashire Cricket in late 2012. During 2014, he launched the first ever cricket bond as part of an innovative £12m fundraising... Read More →
avatar for Peter Heath

Peter Heath

Managing Director, Venue Performance
I've worked in the meeting & events industry both in the UK & internationally for over 25 years and have always been focused on helping clients improve their performance. I don't like selling things.In 2020 I created Venue Performance, an M&E benchmarking platform and I'm delighted... Read More →
avatar for Jon Sharp

Jon Sharp

F&B Brand Specialist, Sharp Brands
Jon Sharp has over 30 years’ experience in the hospitality industry andcontinues to be a passionate advocate for stronger F&B customer service.Jon was previously at Hilton for ten years as Director of F&B Product Management in EMEA & APAC - responsible for the F&B development of... Read More →


Tuesday November 23, 2021 10:15am - 11:00am GMT
Innovation Stage

10:15am GMT

Development Strategies for the Post-pandemic World
Last year saw a flurry of development opportunities for distressed assets and for adapting real estate to changing guests' demand. Convert, reposition or repurpose? What projects have been invested in and what are the challenges in pulling them off? What are the financial strategies for repurposing real estate? How to drive more revenue per square footage? How to decarbonise real estate in the process? Panellists share value-added development strategies.

Speakers
avatar for Clare Anna Gamon

Clare Anna Gamon

Chief Commercial Officer, London Rock Partners
Co-Founder of London Rock Partners Clare is renowned for her business acumen and her ability to drive high performing commercial teams, Clare has garnered a track record in developing very efficient sales, marketing, PR and revenue management initiatives. With vast experience in both... Read More →
avatar for Lionel Benjamin

Lionel Benjamin

Co-founder, AGO Hotels
avatar for Adela	Cristea

Adela Cristea

Vice President, Head of Business Development UK & Ireland, Radisson Hotel Group
As Vice President Business Development UK and Ireland, Adela is heading up Radisson Hotel Group’s development activities in the region. Her role is to develop and execute the growth strategy and expansion of the company's presence in the UK and Ireland. Focusing on an asset-right... Read More →
avatar for Sam Barrell

Sam Barrell

Director Of Real Estate Development, Sonder
Sam is a Director of Real Estate Development at Sonder, a global hospitality company that couples beautiful design with seamlessly connected technology. Found in more than 30 cities spanning eight countries and three continents, Sonder offers variety of accommodation options including... Read More →
avatar for Tim Walton

Tim Walton

Regional Vice President of Development for Western Europe, Marriott International
Tim Walton currently oversees a team of executives responsible for the development of all Marriott’s brands across Western Europe (primarily by means of management and franchise contract). He's had various previous roles within Marriott, including in development planning and feasibility... Read More →


Tuesday November 23, 2021 10:15am - 11:00am GMT
Vision Stage

10:25am GMT

Power Up: Digital Transformation in Travel & Hospitality
The pandemic has accelerated digital transformation efforts in the travel and hospitality industry. With customers demanding instant, seamless, contactless, and personalised experiences, what tech investments are prioritised? What digital-first business practices and toolsets should be embraced? What property management systems and other backend products drive efficiencies and bookings? What customer-facing innovations are making the biggest impact?

Speakers
avatar for Sean Worker

Sean Worker

Managing Director & Principal, T5 Strategies & The Adapters Business Architects & Advisors
T5 Strategies is a leading international advisory firm, specializing in the Travel and Hospitality sector. With a deep expertise in service-oriented technology platforms, the T5 Team assists businesses in the CoLiving, Co-Working, Hotels, Hostels, Vacation Rentals, Franchising, property... Read More →
avatar for Alexander Gevers Deynoot

Alexander Gevers Deynoot

Director Chains, Hopper
Hopper, the smart way to book travel on your phone. Combining trillions of data points and powerful machine learning, the app saves users time, money, and anxiety in their quest to book the perfect trip. Laser focussed on the next generation of travellers (>70% of their bookers are... Read More →
avatar for Vivi Himmel

Vivi Himmel

CEO and Co-founder, AltoVita
Vivi Cahyadi Himmel is the CEO and Co-Founder of AltoVita, an angel investor and a Limited Partner in several venture capital funds in the UK. Vivi has steadfastly led her three-year-old startup, AltoVita, through the pandemic, emerging as a global leader disrupting the complacent... Read More →
avatar for Mark Liversidge

Mark Liversidge

Chief Digital, Technology & Experience Officer, The Student Hotel
Mark Liversidge is Chief Digital, Technology and Experience Officer for The Student Hotel (TSH), where he oversees the hybrid hospitality group’s digital transformation with a view to create meaningful connections, personalised experiences and business opportunities in a hybrid-space... Read More →
avatar for Laurence Parkes

Laurence Parkes

CEO, Rufus Leonard
Laurence Parkes is CEO of the award-winning, independent design and technology agency, Rufus Leonard.Laurence is a leading industry voice in the thriving independent agency community and supports the sector’s agenda as Co-chair of the Alliance of Independent Agencies. Laurence is... Read More →


Tuesday November 23, 2021 10:25am - 11:00am GMT
Transformation Stage

11:00am GMT

Break
Tuesday November 23, 2021 11:00am - 11:30am GMT
Exhibition Hall

11:30am GMT

Re-inventing Hospitality Spaces – Sustainable Development Projects
As the industry races to reduce carbon emissions and waste, what are the best practices for sustainable hospitality real estate development? How to overcome the challenges of re-using the existing building stock? How can thoughtful design and creative operational strategies support the conversion of buildings that were never originally conceived to be a hotel? What are the hurdles and where are the advantages for guest experience? Panellists share their latest conversion and adaptive reuse projects, challenges in pulling them off and creative solutions to deliver hotel transformation.

Speakers
avatar for Matt Turner

Matt Turner

Editor-in-Chief, Sleeper Media
avatar for Daniel	Johansson

Daniel Johansson

Director of Development and Acquisitions, Cheval Collection
Daniel Johansson is the Director of Development and Acquisitions of serviced apartment operator Cheval Collection, based in London at the group office.Daniel’s primary responsibilities are to set the global expansion strategy and to grow the portfolio across its three defined brands... Read More →
avatar for Martin Goddard

Martin Goddard

Director and Co-founder, Goddard Littlefair
Martin Goddard has over 30 years’ experience in the luxury hospitality and residential markets, having led the design and refurbishment of high-end hotels, spas and residential developments at an international level for brands including Four Seasons, Marriott, Hilton, Starwood and... Read More →
avatar for Timothy Griffin

Timothy Griffin

Principal / Co-founder, Wellbrook Hospitality / LEVEN
Timothy is a Principal at Wellbrook Hospitality and Co-Founder of the LEVEN hotel and lifestyle brand. His career has been split between New York City and London. His first stint in New York was at The Waldorf Astoria on Park Avenue and the Hilton Short Hills where he held held leadership... Read More →


Tuesday November 23, 2021 11:30am - 12:00pm GMT
Innovation Stage

11:30am GMT

Serviced Living - Capturing the New Demand
Aparthotels and serviced apartments have shown resilience leveraging the surge for a self-contained extended stay with on-demand services, while later living, student living and co-living are capturing demand for meaningful connections accelerated by the pandemic.
What opportunities does the serviced living market unlock for developers, operators and investors?

Speakers
avatar for Eloise	Hanson

Eloise Hanson

Editor, Boutique Hotel News
avatar for Robert  Godwin

Robert Godwin

Managing Director, Lamington Group
Leading the company since 2014, Robert is driven and forward-thinking. He holds an MSc in Real Estate and is a former member of the British Olympic Development Sailing Team.
avatar for Andrew Fowler

Andrew Fowler

Co-Founder /Acquisition Director, Locke Hotels/edyn
Prior to the sale of Locke Hotels & SACO to Brookfield Asset Management in 2018, Andrew joined Oaktree Capital to reposition their serviced apartment portfolio/platform and to create and launch a new lifestyle apart hotel concept. As Co-Founder (Locke) and Acquisitions Director at... Read More →
avatar for Simon Walford

Simon Walford

Development Director UK, Staycity Group
Simon, a Chartered Surveyor, joined Staycity in 2016 to head up the expansion in the UK having previously worked as a consultant advising German operator Motel One with their acquisitions in the UK. Prior to this Simon has worked in property development and with leisure groups such... Read More →


Tuesday November 23, 2021 11:30am - 12:15pm GMT
Vision Stage

11:30am GMT

Tourism Accommodation Register – Benefit or Burden?
The Government announced that it intends to launch a consultation on the introduction of an Accommodation Registration Scheme in England. What does this mean for the sector? What benefits could there be? Is this Big Brother or a big opportunity? How will the ‘sharing economy’ fit in and who will pick up the tab? Our panel will debate these questions and more.

Speakers
avatar for David Curtis-Brignell MBE

David Curtis-Brignell MBE

Business Advisor, Tourism & Hospitality, Tourism Reimagined
avatar for Deborah Heather

Deborah Heather

CEO, Quality In Tourism
Deborah Heather is CEO of Quality in Tourism. An international assessment and accreditation company working across tourism and hospitality in the areas of quality and compliance. Deborah has over 25 years of hospitality, tourism and travel experience; an award-winning ex-Hotel General... Read More →
avatar for Kurt Janson

Kurt Janson

Director, Tourism Alliance
avatar for Merilee Karr

Merilee Karr

Founder and CEO, UnderTheDoormat Group
Merilee Karr is the CEO and Founder of UnderTheDoormat Group encompassing; UnderTheDoormat Managed, professionally hosted short-term lets; Hospiria, a SaaS + Service software to simplify distribution and operations and TrustedStays, a government and corporate focussed booking platform.Passionate... Read More →
avatar for Douglas Waddell

Douglas Waddell

Operations Director, Hand Picked Hotels
Douglas Waddell is the Operations Director of Hand Picked Hotels, a unique collection of 22 country house hotels and spa hotels across the UK and Channel Islands.Douglas is an experienced hotel, leisure and multi-site operator. Douglas joined Hand Picked Hotels in April 2006 having... Read More →


Tuesday November 23, 2021 11:30am - 12:15pm GMT
Collaboration Stage

11:30am GMT

Going direct? Data-driven pricing and distribution strategies
How to optimise revenue management strategy? How to increase customer engagement and loyalty through data and technology? How are companies adapting to emerging trends? Panellists discuss how to recalibrate for a new chapter in revenue management.

Speakers
avatar for Shona Whitehead

Shona Whitehead

Managing Director, Cogent Blue
Shona is a recognised hospitality industry advisor who specialises in boosting commercial performance and delivering transformational change projects. Shona has held Senior Director roles with some of our industry’s best-known brands and went on to found Cogent... Read More →
avatar for Chris Crowley

Chris Crowley

SVP, Global Sales, Duetto
Chris Crowley joined Duetto in April 2021 as Senior VP of Sales, where he leads the global sales organization, which currently operates offices in the US, Argentina, London, Germany, and Singapore.Prior to working with Duetto, Chris established his Nina & Pinta business travel consultancy... Read More →
avatar for Sally  Richards

Sally Richards

Managing Director, RaspberrySky Services
Sally is an experienced commercial executive in the global travel and hospitality arena with both the supply and demand sector experience.After spending 2 years in USA as VP for Pegasus, Sally founded RaspberrySky 16 years ago - which has now become one of the ‘go-to’ consultancy... Read More →
avatar for Jonathon Liu

Jonathon Liu

Director of Revenue & Marketing Strategy, glh Hotels UK
As Director of Revenue & Marketing Strategy at glh Hotels UK, Jonathon brings a wealth of experience from across the world, spanning the continents of Australia, Asia and Europe.Prior to joining glh Hotels UK, Jonathon was with Accor Hotels for over 10 years overseeing commercial... Read More →
avatar for Robert Alley

Robert Alley

Chief Operating Officer, Roomzzz Aparthotels
Robert has been leading Roomzzz Aparthotels as COO through an exciting period of growth. With four stunning new projects opened in the last 2 years Roomzzz have doubled revenues and are set to double again with an ambitious pipeline of expansion beyond the UK.Roomzzz is well established... Read More →


Tuesday November 23, 2021 11:30am - 12:15pm GMT
Transformation Stage

12:00pm GMT

Repurpose Office into Hotel - a Brief Engineering Guide
Refurbish, Reuse, Repurpose, How can a 1980s office be reinvented into a contemporary hotel and minimise embodied carbon in the process? chapmanbdsp breaks down the building services solution behind this exciting metamorphosis.

Speakers
avatar for Tom Williams

Tom Williams

Associate, chapmanbdsp
Tom is an Associate at chapmanbdsp, where he leads multidisciplinary engineering teams in delivering sustainable developments across London. A Chartered building services engineer with a background in numerical modelling techniques, Tom applies a methodical approach to design combined... Read More →


Tuesday November 23, 2021 12:00pm - 12:15pm GMT
Innovation Stage

12:15pm GMT

Break
Tuesday November 23, 2021 12:15pm - 12:45pm GMT
Exhibition Hall

12:45pm GMT

Power to the People: Solving Hospitality Workforce Challenge
Hospitality industry is facing big challenges with regards to workforce: shortage of staff, labour cost pressure, workforce confronted with personal covid problems and job insecurity. How to maintain the service level in the context of the labour situation? Is there a real evolution/breakthrough of how we see and capture great talent? How to rebalance that whole employer-employee relationship? Do we need more and more of an "open organization"? How to foster teams’ wellbeing and resilience?

Speakers
avatar for Chris Mumford

Chris Mumford

Founder, Cervus Leadership Consulting
Chris Mumford is an advisor to the global hospitality sector in the areas of leadership and talent. The founder of Cervus Leadership Consulting, Chris provides services in executive search, compensation consulting, talent advisory and management due diligence. Chris works on behalf... Read More →
avatar for David	Orr

David Orr

CEO, Resident Hotels
avatar for Thomas Greenall

Thomas Greenall

CEO, Bespoke Hotels
Thomas Greenall comes from a family of hotel and leisure specialists and has worked his way up through the Bespoke Hotels since joining 10 years ago from the restaurant industry. He is also Non-Executive Director of Randalls Jersey, the largest pub company on the island and Aintree... Read More →
avatar for Harry Cragoe

Harry Cragoe

Owner, The Gallivant / Coastal Hotels
With no previous experience in hospitality he hasn’t been weighed down by tradition and has led the Gallivant on a visionary journey with a steely focus to positively impact the minds of everyone that comes in contact with the brand; customers, team players and suppliers. Never... Read More →


Tuesday November 23, 2021 12:45pm - 1:15pm GMT
Vision Stage

1:15pm GMT

Hospitality Mash-up: Reimagining The Future of Hospitality and Guest Experience
The lines have been blurring between hotels and augmented hospitality assets. How is the hotel DNA evolving? With a hotelisation of resi and commercial real estate, what’s in store for hybrid hospitality in the new marketplace? How is the hotel value proposition changing to meet new customer demand? And how to compete in an increasingly crowded market?  

Speakers
avatar for Ben Martin

Ben Martin

Global Director of Hospitality Advisory Services, HKS
Ben Martin has a considerable catalogue of experience as a consultant focusing on real estate economics, with a particular emphasis on resorts, residential, leisure and mixed-use development. He has completed projects across a broad range of countries in Europe, Central Asia, the... Read More →
avatar for Kristian Dijkstra

Kristian Dijkstra

Director, C1 Capital Partners
avatar for Naomi Heaton

Naomi Heaton

Co-owner and CEO, The Other House
Naomi Heaton, MA Hons (Oxon) is founder and Chief Executive of The Other House, a new lifestyle hospitality brand in London from The Portfolio Club. Established in December 2019, this is a joint venture between London Central Portfolio Ltd (“LCP”), leading real estate investment... Read More →
avatar for Vedrana Riley

Vedrana Riley

CEO, Ciel Capital
Vedrana is founder and CEO of Ciel Capital, a principal, JV equity and asset management platform with a core focus on hotels. She covers a wide range of areas including Asset Management, Finance Structuring and Modelling, Fundraising and Legals. Since inception, Vedrana has been involved... Read More →
avatar for Celine	Vadam

Celine Vadam

Founder & CEO, WE(i) Think
Celine is the Founder & CEO of WE(i) Think, bringing a wellbeing angle to the hospitality, tourism and real estate industry, and bridging the gap between innovative solutions and projects.She is a consultant with more than a decade of expertise in hospitality, tourism, wellness/spa... Read More →


Tuesday November 23, 2021 1:15pm - 1:45pm GMT
Vision Stage

1:45pm GMT

No Excuses, No Shortcuts, No Regrets - a Candid Interview with Gary Neville
In this wide-ranging candid interview conducted by David Bailey, Gary Neville will discuss his leadership and entrepreneurship values, passion for social justice, vision for a growing portfolio of exciting hospitality concepts, including the Stock Exchange Hotel, Hotel Football, Café Football, and GG Events and Catering. Other topics include UA92 University, Salford FC and Manchester United, with other football pearls liberally applied.

Speakers
avatar for David Bailey

David Bailey

Principal, David J. Bailey ltd.
David is a respected hotel advisor with over 30 years experience. He is Consultant Senior Advisor to CBRE Hotels, Senior Consultant to HotStats and Senior Advisor – Growth & Expansion to Resident Hotels.A graduate of Bournemouth University in Hotel Management, he trained in a leading... Read More →
avatar for Gary Neville

Gary Neville

Football Pundit, Co-Founder, GG Hospitality (Stock Exchange Hotel, Hotel Football)
Since joining Manchester United aged 14 and becoming part of United’s famous Class of ‘92, Gary became one of the most decorated British footballers of all time. Gary’s honours include eight Premier League titles, two Champions League titles, three FA Cups, two League Cups and... Read More →


Tuesday November 23, 2021 1:45pm - 2:30pm GMT
Vision Stage

2:30pm GMT

Closing Lunch and Networking
Tuesday November 23, 2021 2:30pm - 3:30pm GMT
Exhibition Hall

3:45pm GMT

Kimpton Clocktower Hotel Tour hosted by IHG
This event is now fully booked, only pre-registered delegates will be able to attend.

Tuesday November 23, 2021 3:45pm - 4:45pm GMT
Kimpton Clocktower Hotel